Chhaap
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Shipping and Delivery

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Shipping and Delivery

At Chhaap by Trisha, sustainability is at the core of everything we do. Therefore, we have integrated our made-to-order policy into our shipping and delivery process to ensure transparency and efficiency. Here’s what you need to know about how our made-to-order policy aligns with our shipping and delivery process:

*Custom Craftsmanship:*

  •  We believe in crafting each item with care and precision, which is why all our products are made to order.
  • Skilled artisans meticulously create your chosen items upon receiving your order, ensuring that each piece meets our high standards of quality and craftsmanship.


*Reduced Environmental Impact:*

  • Our made-to-order approach minimizes waste and reduces the environmental footprint associated with excess inventory and overproduction.
  • By producing only what is needed, we contribute to a more sustainable future and support environmentally conscious practices.


*Production Time and Shipping Estimates:*

  • Due to the made-to-order nature of our products, please allow additional time for production before your order is dispatched.
  • Production times may vary depending on the complexity of the item and current order volume.
  • We strive to provide accurate estimates of production times on our website and during the checkout process, allowing you to plan accordingly.

*Shipping and Delivery Process:*

  • Once your order is crafted and ready for dispatch, we proceed with our shipping and delivery process.
  • We offer standard shipping via shiprocket for domestic orders, with tracking provided for your convenience.
  • Delivery times vary depending on your location and the shipping method selected.


*Communication and Updates:*

  • Throughout the process, we keep you informed about the status of your order, from production to shipping and delivery.
  • If you have any questions or concerns about the timeline or status of your made-to-order item, our customer service team is here to assist you.


*Quality Assurance:*

  • Despite the made-to-order process, we maintain rigorous quality control measures to ensure that each item meets our standards before it is shipped to you.
  • If you encounter any issues with the quality or condition of your order, please contact us, and we will address them promptly.



*Thank You for Supporting Sustainability:*

We sincerely appreciate your support for Chhaap by Trisha and our commitment to sustainability through our made-to-order approach.
 
If you have any further questions or inquiries regarding our made-to-order policy, shipping, or delivery process, please feel free to reach out to our customer service team at shopchhaap@gmail.com