Cancellation and Refund

At Chhaap by Trisha, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund policy outlined below:

*Returns:*

You may return unworn, unwashed, and undamaged items within 7 days of receiving your order.
Please ensure that the items are in their original packaging with all tags attached.
To initiate a return, please contact our customer service team at [contact email] to request a return authorization and instructions.
Once your return is approved, you will be provided with a return shipping label (if applicable). – Please ship the items back to us within 7 days of receiving the return authorization.

*Refunds:*

Once we receive your returned items, we will inspect them to ensure they meet our return criteria. – Upon approval, we will process a refund to your original method of payment.
Please note that shipping charges are non-refundable, and return shipping costs may be deducted from your refund. – Refunds are typically processed within 5-7 business days after we receive the returned items.

*Exchanges:*

Unfortunately, we do not offer exchanges at this time. If you wish to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item.

*Damaged or Defective Items:*

If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. – We will provide instructions for returning the item and offer a replacement or refund, including any applicable shipping costs.

*Final Sale Items:*

Certain items may be marked as final sale and are not eligible for return or refund. Please check the product description for details.

*Contact Us:*

If you have any questions or concerns about our return and refund policy, please contact our customer service team at shopchhaap@gmail.com

Cancellation and Refund

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